Smarter. Better. Built with users in mind.

At Wavelynx, our commitment to innovation extends beyond our products and into the entire customer journey. We're constantly seeking ways to improve how our customers and partners interact with us and our ecosystem of products, from our industry-leading Ethos readers to our smart credentials and Wavelynx Wallet solution. 

That's why we are excited to announce a significant enhancement to our online experience: we have redesigned our website from the ground up to be more intuitive, user-friendly, and informative for our customers, partners, and visitors (that includes you!).

Image alternative text: Wavelynx’s reimagined website

A Central Hub for Support and Resources

The centerpiece of this upgrade is our new, comprehensive Support Center. We've created a centralized hub to make it easier and faster for customers and partners to find the information they need to deploy, configure and get the most out of our products, whether they’re a long-time partner or new to the Wavelynx ecosystem.

This new section features several key improvements: 

• Comprehensive Knowledge Base: Explore a searchable library of how-to guides, technical drawings, specifications, and FAQs. It’s your one-stop shop for deep dives into Wavelynx products and solutions.
• Improved Search Functionality: Powered by a native integration with HelpJuice, our enhanced search helps visitors pinpoint the exact information they need, right when they need it.
• Intuitive Navigation: We’ve created clearer paths to information. Visitors can now simply select the category that best matches their needs.
• Downloadable Resources: From install guides to bit stream definitions, key documents are now available to download and reference when and where you need them.
• Easier Access to Support: Resources are easier to find than ever—but if you still need help, reaching the Wavelynx support team is just a form away via the portal. 

Image alternative text: Website redesign showcasing product support

Support for Every Solution

At Wavelynx, we believe that product support should be easy to access—and your online experience should be intuitive, efficient, and helpful. This website upgrade is a reflection of our commitment to empowering our customers and partners with the tools, knowledge, and support they need to evolve their security on their own terms.

Whether you’re looking for an Ethos reader datasheet, a credential compatibility matrix, or a Configure token sheet, help is just a few clicks away. 

Check out the new Wavelynx support portal.

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